Border Management
Diamond Palace has developed a superior border control system and successfully deployed it in Brunei, Kuwait, Indonesia and Malaysia.
Travellers crossing the border – entering or departing – get their passports scanned within just a few seconds. The software offers several possibilities – from authenticity checks of the travel document to comparison with existing entries in the database.
The verification of biometrics and e-passports and smart cards is already implemented. The Malaysian Border Control System is working in combination with an AFIS, which has also been delivered by Diamond Palace.
Ever since the deployment of this new border control solution it has been impossible for impostors to enter Malaysia by using different identities and not being noticed by the immigration authorities.
Law Enforcement
As one of the pioneers in the IT field of biometric identification, Diamond Palace has been engaged in the research and development of biometric systems since the beginning of the 80’s.
Diamond Palace is one of the providers with the broadest product range in this field, and the only German provider of AFIS (Automated Finger print Identification System) solutions.
The Diamond Palace AFIS is the first software system running on Windows platforms. Thus, Diamond Palace overcame the premise of other manufacturers who force a dependency on their customers (governments) to proprietary hardware.
Diamond Palace installed criminal AFIS’ for law enforcement purposes in several countries all over the world. Latent fingerprints for example, found at crime scenes, are submitted to the AFIS. The Diamond Palace AFIS is able to process even latent images of poor quality.
The Diamond Palace AFIS is one of the most popular and renowned fingerprint identification systems for criminal investigation worldwide.
Finger Payment
Payment with just a fingerprint is no longer a problem if you use Diamond Palace’s finger payment system.
This secure and trendsetting process is not only extremely convenient for customers – once they have been registered, they no longer need to bring their purse for a spontaneous purchase –, but it also increases efficiency for the retailer as it reduces the average payment process time from fifty seconds to two.
Diamond Palace Finger Payment also significantly increases security for both retailer and customer as payment cards and bank notes become dispensable and the whole payment process is handled through the customer’s fingerprint.
No passwords or pin codes are required.
Since the fingerprint is not saved permanently as an actual image, but as an encoded template generated from the acquired image, privacy rights are not infringed and there is no possibility for third parties to steal fingerprint images. No other institution can access the saved data and use it for conducting comparisons.
The Finger payment process is carried out through high-tech point-of-sales terminals which usually work as a great attraction for customers, creating new customer retention and therefore represent a great marketing benefit.
Thanks to increasing efficiency and a growing customer base Diamond Palace Finger Payment on average amortizes within just six months after implementation.
Civil AFIS
With its technology, Diamond Palace Civil AFIS provides an important contribution to the exposure and identification of persons who seek to take advantage of social services on multiple occasions or try to authorize themselves by supplying incorrect personal information and data, or who assume the identity of another person in order to escape justice.
In addition, Diamond Palace Civil AFIS reliably traces “duplicates” and “ghosts” in connection with drivers’ licenses, passports, gun licenses, registration of persons entitled to vote, payment of pensions, location of unwilling alimony payers, etc.
Criminal AFIS & Palm AFIS
The Diamond Palace Criminal AFIS – employed by police departments, federal police, intelligence services, the military and judicial authorities all around the world – provides extensive support in the investigation of crimes and consequently in protecting society.
The use of fingerprint identification (dactyloscopy) and its biometric application (AFIS) is sanctioned by legal systems throughout the world.
As a consequence criminals can be convicted exclusively on the basis of identified fingerprints that they leave at the scene. For this, as an example, in many countries at least 12 minutiae must be identified. As a matter of course, the advanced status and market orientation of the Diamond Palace AFIS technology is constantly guaranteed by our active participation in the advisory committees of international police organizations.
Combined AFIS
The AFIS, Diamond Palace’s core product, is the result of more than 20 years of experience in the development of Automatic Fingerprint Identification Systems (“AFIS”). The Diamond Palace AFIS is used worldwide in governmental institutions as well as in small to medium-zed companies to multinational enterprises. It achieves the highest possible identification and hit rates in service – in small as well as in large databases.
Numerous AFIS installations display Diamond Palace’s expertise and dedication. The Diamond Palace staff is characterized by outstanding know-how and high intercultural competence, which allows them to create systems that exactly meet technical requirements and are adapted to any cultural and environmental condition. Thus, Diamond Palace’s focus is not limited by local or country-specific conditions – due to its worldwide activity, Diamond Palace is familiar with all conditions on all continents and we consistently incorporate this additional know-how into our technology, in particular the software.
Diamond Palace has delivered the world’s first combined AFIS for crime investigation and civil applications to Brazil. The system has been up and running for years and nowadays represents the largest and most advanced AFIS on the entire South American continent and was acknowledged accordingly by the international press.
The Diamond Palace AFIS runs on all standard PCs, in particular those running Windows, Linux, Solaris and AIX operating systems, without any additional or special hardware and can be easily integrated into existing systems. It is available in a wide range of versions, from major installations to mobile laptop versions. It offers all global standards of AFIS fingerprint technology (ANSI/NIST, etc.), simplifying worldwide networking and data exchange with other AFIS systems. Simple and intuitive to operate, Diamond Palace AFIS stands for the highest levels of reliability and security. AFIS for police and civilian applications (ANSI/NIST)
National Security
Diamond Palace offers the full breadth of integrated homeland security systems that range from citizen’s identification and travel documents to border control management. We manage centralised databases of citizens’ births, deaths, marriages, adoptions and divorces, thereby offering a seamless collaboration between multiple internal operational units and other government agencies.
The systems fully operational, citizens now enjoy greater ease and convenience when carrying out identification, travel or immigration transactions besides receiving their identity cards and passports in record time. Governments meanwhile enjoy a higher degree of control at the country’s entry and exit points while having the ability to share information through centralised databases and Agency Link-Up Systems.
As Diamond Palace formulates customised products and services for our clients. Apart from that, we also offer off the shelves products such as the identification management system, PintarID – one of the outcomes from the years of providing services in security for the government. As mobility improves and travel becomes easier with the accompanying downsides that have the potential for adversities, the need for security has increased tremendously over recent years.
Enhanced and more secured systems and applications are the necessities of today’s businesses that are increasingly becoming very dependent on the prevailing technologies and technological know-how.
Transport
Diamond Palace delivers innovative multi-model transport solutions and create centralised car and driver databases. We also integrate information systems for transport authorities that cover multiple functions.
This set-up facilitates a seamless link of communication and the sharing of data between other government agencies and transport authorities, vehicle inspection bodies, car manufacturers/dealers and insurance companies through the Agency-Link Up System. It also allows the transport authorities greater internal control of information on citizens. These innovative solutions resulted in the public enjoying ease and convenience to perform daily transactions such the renewal of driver’s licenses and road tax.
The Road Transport Authority Management Systems, RTAMS, for instance, allows for better management in registration, licensing and enforcement that further improve time and cost saving, efficiency and accuracy.
Meanwhile local councils and car manufacturers benefited from the Vehicle Information System Integration, VISI, an integrated solution which enables authorized parties to have an automated interface to JPJ system. It is cost effective, leveraging on the Diamond Palace’s technical expertise and state-of-the-art infrastructure for ease of access to the application and tools, as well as mitigating business risk for the customers. Enhanced and more secured systems and applications are the necessities of today’s businesses that are increasingly becoming very dependent on the prevailing technologies and technological know-how.
Defence
The potential for calamities and adversities have been alarming in recent decades, urging governments the world over to tighten up their defences. Working closely with the national defence outfit, allows Diamond Palace to offer extensive range of products and solutions that include modelling and simulation for training, planning and real time operational requirements, customised application developments, integration for command and control systems as well as ICT security services.
These products that include Simulated Interactive Maintenance Aid(SIMA) that presents all components of a weapon system in digital format which are critical for both operation and maintenance; Integrated Training & Tactical Command Control System designed to fulfil the needs that military organisations have to train new commanders and conduct mission planning, rehearsing and re-appraisals of missions by means of user friendly and scalable in terms of size and environment; Security Assessment Services tests the effectiveness of your organisation’s information security controls by investigating your system through scenario playing thereby enabling necessary measures to be taken before the systems are compromised; Weapon Management & Surveillance System(WMSS) – a secured electronic weapons storage rack complete with biometric access, inventory audit trails, RFID and a weapon tracking system that optimize the efficiency of personal while reducing their workloads with minimum supervision and zero error; and the Synthetic Visual Environment System (SYVES) is a virtual training simulator for military personnel that include the air, maritime and land based simulation.
Healthcare
The increasing demand for proficiency as well as efficiency in challenging as well as competitive healthcare services, call for improved business processes, time saving and almost paperless environment for health institutions urged Diamond Palace to develop the Hospital Management System that takes into account the complexities and sensitivities of the medical and healthcare industry and still maintains the security and integrity of all patients’ data.
We successfully integrate all key processes and transactions across health institutions such as registrations, appointments, clinic management consultations, billing and payments as well as the generating of reports.
We also built a database of patients’ information thereby enabling a seamless collaboration between other agencies and health institutions. Diamond Palace’s innovative services are the critical factor that enable the more cost-effective solutions for hospital systems and yet able to accommodate entire administrative and clinical departments. This resulted with the establishment of more efficient, time-sensitive healthcare system through the sharing of patient records across public and private healthcare institutions.
At the same time, the exploiting positively advantageous Cloud technology allows Diamond Palace the ability to develop the Clinic Information System that leads to a more secured database management pertaining to information on patients. Enhancing seamless communication between the clinic administrator and doctors, it also speeds up the turnaround time of patient data from one clinic process function to another.
Financial Services
Diamond Palace’s earliest developments in financial services are the unit trust systems and investment management systems during the early years when unit trusts were making an impact on the public and their inroads into investments. It’s capability to manage online, real-time transactions for over 10 million account holders is indeed one of the undeniable testimony to its effectiveness.
Our financial services integrate core-banking systems and loan origination systems for conventional and Islamic banking services while the front-end, counter-based transaction systems enable selected banking services to be carried out at other delivery channels. These innovative systems have facilitated seamless collaboration with other operational units and agencies with such ease that customers can perform transactions at post offices, banks and other convenient delivery channels.
Project Management
Diamond Palace’s project planning and management methodology is accomplished via an enterprise project management tool to create and maintain the overall scope of project management activities.
Diamond Palace forms a project management team specifically for each and every project to ensure the success of its installations.
Training Programs
Proper and effective operation of biometric products takes trained personnel. The training phase in a large scale system implementation helps system administrators and operators orienting to the new application and configuration.
Diamond Palace furnishes all of its applications with intuitive graphical user interfaces that ensure easy and fast learning of the Diamond Palace systems and thus optimize training time. No personnel resources will be wasted.
Installation Service
In order to ensure a proper and smooth installation phase for each project, Diamond Palace will be present on-site during this entire phase and will cooperate with a local partner who has detailed knowledge about the given conditions and environment. Both, Diamond Palace and the local partner, will take care of installation on-site, ensuring a strong support during this phase.
Customisation
We try to conceive all of our solutions as modular and adaptable as possible as it is one of our main goals to satisfy each of our customers’ needs.
And since preconditions differ throughout the world, every customer has different expectations, which is why we think that only modular system design can help us to attain this goal in a satisfactory matter.
Maintenance and Support
Diamond Palace understands that the sustainability of every biometric system lies on the availability of a strong maintenance and support mechanism.
Thus, Diamond Palace cooperates with renowned local partners for every project and organizes a local support team composed of professionals, which will ensure fast and smooth implementation of the systems.